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Employees Trust and Work place Performance

Employees Trust and Work place Performance Trust, besides being an important and basic component of the effectiveness of social processes, is also central in context of the functioning of an organization. Trust is always gradually formed in the process of social exchange between two parties in an organizational context. In the organization, it is an …

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Factors influencing Customer Satisfaction and Customer Loyalty

Factors influencing Customer Satisfaction and Customer Loyalty Customers of the organization are those who buy the products and / or services provided by the organization. In other words, customers are stakeholders of the organization who afford payment in exchange for the offer provided to them by the organization with the aim of fulfilling a need …

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